How to Reset the App Security?

Modified on Thu, 6 Aug at 10:00 AM

You can reset your app security either from inside the app or from the main page before logging in, depending on your current access.

From Inside the App:

1. Go to the “More” tab
2. Tap on “Reset App Security”
3. Confirm your selection when prompted

From the Main Page (before login):

- If you use a passcode: tap “Reset App Security” directly on the main page
- If you use biometric login: tap “Cancel” when the device asks for biometrics, then tap “Reset App Security”

Note: Once you confirm the reset, you will be logged out of the app and will need to restart the enrollment process to reactivate your account.